Twenty-first century hunter-gatherers
Bang. Rattle. Clink. The metallic jangling seems right outside the living room window. It’s 5:30 as I peer into the dark of a
“Franklin ” is the alias he uses. It’s the name on his Safeway Club card: Franklin I. Annoni, a wry, sardonic joke. “It means frankly, I’m anonymous,” he says with a grin. He hangs out by the green recycling collection bins behind Safeway, on the morning shift. The first time we talk, he tells me he’d been a land surveyor for oil and gas companies, marking out new drilling leases in the bush up north. We have something in common. I tell him I’d spent a summer during high school working with my uncle on a survey crew in Saskatchewan . Franklin liked the solitude of the bush, away from people, he says. He is short, stocky, with a cherubic, deeply tanned face, and a warm smile that reveals missing front teeth. Somehow, Franklin manages to keep himself and his clothes quite clean. To see him sitting there, you might not know he was homeless. But his grocery cart gives him away, with its growing assortment of cans and bottles, several bulging garbage bags slung from the side, the large roll of mustard-coloured foam lashed to the front, and curiously, a blue fabric softener jug in the child seat.
One warm spring day we sit in the sun and chat over chicken sandwiches and juice.
Franklin says he’s been picking for three months, “the new kid on the block” he calls himself, then contradicts himself saying he’s been picking steadily since April. That would make it almost a year. He’s been homeless since then, he tells me, started picking on his seventieth birthday. Perhaps time is an amorphous, shifting thing when you’re on the street. Perhaps truth is, too. He doesn’t look close to seventy.
Much of Franklin ’s life is fenced off. No wife, no kids, he says but he lived with someone once. He’s also been arrested, spent 26 months in the Calgary remand centre, he won’t say why. “They make it very harsh in there, to encourage you to plead guilty and get it over with.” Maybe that’s why he won’t let me take his picture or record our conversation. He watches me scribbling notes and asks to see the article when it’s written. And why should he trust me? Whitebread, middleclass stranger wanting to shoot pictures and tell stories about his life, his decline. I’ve thought about that myself.
Many of the pickers sleep at “the D.I.” - The Calgary Drop In Centre, The Mustard Seed or Salvation Army, but not all. “There’s a whole bunch of unknown people, and I’m one of them,” Franklin says, “we truly live under the sky, don’t want to be connected to any institution. They’re dangerous places, even if you take your shoes off; you have to tie the laces around your legs so they don’t get stolen. You can get lice, all kinds of diseases. The only time I got sick was when I stayed there.”
We talk about money. Pickers get refunds on containers that held anything drinkable. He rhymes off the list: pop, milk, wine, liquor, water, energy drinks -
in cans, plastic, paper or Tetrapaks. They get 10 cents for each, 25 cents for containers a litre or more. “Weekends are the best times for picking when people are housecleaning,” Franklin says. He won’t tell me how much he makes a day.
I ask him what people do with the money. Most buy alcohol and cigarettes, he says; alcohol is number one, as people can usually pick up cigarette butts on the sidewalk. “I might like to have a drink but I only start drinking when I’m back at my camp, often with dinner.” Later, he tells me that he drinks half a bottle of wine a day. What percentage of the pickers have an addiction, I ask. About 95 percent, he answers, then thinks for a moment, maybe 99 percent. ”My personal interest is books, Second World War. But I can’t haul too many in the shopping cart. I really love history.” He regularly visits three used book stores in the area
I ask him what’s in the green garbage bags tied to his cart. “I have three sleeping bags,” he says, “I put one inside the other in winter, it’s warm and soft.” He bought the foam at Army & Navy to put under him in his camp. He either hides the foam in the morning before he leaves to go picking, or else ties it to his cart, otherwise it might get stolen. He has a bag of winter clothes which he’s not using but still has to carry around. “I’m living out of my cart,” he says.
Franklin won’t tell me where his camp is and what kind of place it is. “I don’t have nine-foot ceilings,” he says with a grin. “My ceilings are infinity.” He does say that he uses scraps of plywood as a windbreak. “I leave my camp while it’s still dark and don’t return till it’s dark again – so no one will see me.” He has gone into Safeway to use the washroom but other pickers will steal the bottles and cans from his cart. “Now I have this jug (the blue bottle) to pee in,” he says, “so I won’t have to leave my cart unattended.” Sometimes he has a friend, another picker, watch it for him. I get the impression that’s risky, too. As we talk, someone sets down an empty wine bottle while they stuff their recycling into slots in the big green bins.
From time to time, a white Calgary Police Services van or car cruises by the recycling bins. The officers know many of the pickers by name. The police are often a problem for us, Franklin says. “There are so many charges they can lay against us: trespassing, loitering - like what I’m doing now, open liquor, drinking in public, public intoxication.” He hesitates. “There’s another one, too, but I don’t want to give them too many ideas.” He laughs.
Pickers often need a place to rest; it’s hard work pushing those loaded carts around all day. But Franklin says they’re banned from many properties, even church steps. Behind Safeway, it’s okay to sit on benches or on the brick borders around the landscaping. “I was sitting resting in an empty parking lot last week and the manager just came up and kicked me off,” he says.
I ask Franklin a question, maybe a stupid one: What do you want to do? “We live from day to day,” is the answer. “We can’t make plans. We need storage lockers for our carts; that would be something if they could do that. They have lockers at Brentwood and Shaunnessey (Calgary ’s light rapid transit C-train stations) for bicycles, but they’re too small for carts. If we had lockers, we could lock up our carts and go look for a job, then get an apartment; it would reduce addiction. We can’t go shopping for clothes. We can’t go to Value Village to get bargains. We don’t have the mobility. We’re stuck.”
Rosie
Rosie, too, parks her cart near the collection bins behind Safeway, against the white fence of the house next door. She usually shows up at around 11:00 a.m., stays till 5:00 or 6:00 p.m. – the afternoon shift. Rosie is thin with jet black hair, wears a light black leather jacket and walks with a severe limp. She’s got a brace on her right leg, and on bad days she uses the black cane she keeps in her cart. Rosie has a sweet smile and an alarming number of scars on her face that map the rough road she’s been on. I’ve been visiting with Rosie once or twice a week for more than a year. More than once she’s had a black eye, bruises, fresh stitches, a split lip.
Unlike Franklin , Rosie is happy to tell me her story. “Four years ago, I got kicked out of my house where I was paying rent. Why? Because I was drinking too much and not doing the responsibility thing, so the owner of the house said, okay you gotta move now. He didn’t give me 24 hours, didn’t give me anything, just said get out. So I left there, went to Peter Lougheed Park and slept there in my shorts and a jacket. The first night I was out there, this guy came up to me and said, you got a crack pipe? No, I said. No, I don’t do that shit. I’m an alcoholic. And he kicked me in the face just because I didn’t have a crack pipe. I was like, holy shit; this is what the real world is all about.”
“It’s been like this for the last four years. Thirty-four times I’ve been attacked. I’ve been robbed, I’ve been beat up if I don’t give my cart over. And for what? Money for food, smokes, beer? It’s all the same thing. The bad homeless will fuckin’ do that. Okay, I’m going to roll you, just because you got this and I got nothing.”
“When you’re out on the street, okay, you can go to the cops, but you know what? When you come out, it’s even worse because they (other pickers) consider me a rat. Oh yeah, because I’m hurt. Oh man, the last time I got beat up – September 12th – two boots in the head, one right here, (points to her cheek below her left eye). I’m very fortunate that I never lost my eye, but I have to go to the doctor because someone’s wrong with this right eye, big time.”
“I’m a soft bottle picker,” Rosie says, “because I got this bum knee. I can’t do anything. I hurt this when I was 13.” She’s on a list for knee replacement surgery. “I’m not using my handicap as a crutch,” Rosie says. “I used to have a bike and run around. I had my own route and I did that every day. Winter is the worst, she says, because of the cold. “But you get this thing in your mind, okay you gotta do this. You’ve got to. You don’t have a choice. It’s either that or you’re going to have no money, no food, no nothing. You have to keep going a step at a time.”
I asked Rosie about Franklin who’s here in the morning. “There’s conflict,” she says. “Cause he knows I been here, and he’s trying to take over the territory. I don’t give a shit.” But I know she does. It bothers her a lot. On some days, I’ve seen him stay well into the afternoon and get the lion’s share of bottles, while she ends up with very few.
Last fall, Rosie told me she was going to rehab. She was gone for about a month, then one day she was back. I ask her about that. “I went to detox for eight days, then I went down to rehab in Claresholme for 18 days. But the only reason I went there was the last beating that I had. That’s what made me go.” Rosie’s partner convinced a social worker to come talk to her. “She kneeled right in front of me and said. ‘Are you ready?’ I said ‘Yes.’” She begins to cry. “The amount of pain I went through.”
“I did it, and I was totally focussed when I got out but this is what I came back to.” She points to her cart. “This is my home. This is what I do. And it’s hard to separate and go forward. And I’m still going through that. It’s really, really hard.”
Rosie talks about the number of people she knows, friends, who’ve died on the street. “I can’t tell you how many people died,” she says, and begins to rhyme off their names. “Harold, Benjamin, Thomas, B.J.” She stops. ”The list goes on and on, I don’t even want to mention it.”
After almost four years on the street, Rosie now has a small apartment in the northeast part of the city, provided by an organization that supports the homeless. She takes the C-Train and bus every day to get downtown to her picking spot. She describes her first night in the apartment after being on the street for so long. “The fridge motor turned on while I was sleeping. I woke up. ‘What’s that?’ It freaked me out.”
One day, Rosie shows me a legal-sized pad of foolscap covered in handwritten notes. It’s guidance from her social worker on how to improve her relationships and her ability to manage the ups and downs of her life. She reads the entire page to me as she stands by her cart, her voice full of conviction. It’s an impressive list. I wish I had a copy.
Later in the spring, I stop by to visit. Rosie is shaking as she lights a cigarette. There’s a fierce look in her eye. She’s angry. Her friend, Willow , who’s been hanging with her lately during the day, has also been sleeping at her place. “She stole money from me while I was sleeping,” Rosie says. “Everything I had.”
Before long, Willow shows up and Rosie confronts her. “Where’s my money?” “What?” says Willow . She denies everything, and claims it must have been someone else who was sleeping there. I wonder how many people there are. Their voices rise, Rosie’s in hurt and accusation, Willow ’s in defiance and denial. I walk away as they sort this out. I don’t see Willow with Rosie again.
“There are some people that are not here right now that are real monsters,” Willow says. “And they don’t care. She’s (Rosie) seen me hanging around with the worst people.” Rosie nods. “We couldn’t even speak before, I wasn’t allowed to talk to her, wasn’t allowed to be nice. There are a lot of men who are really trying to intimidate. And it’s called street justice, you know. Rosie’s seen me beat up and bleeding, too. Why don’t you guys go pick and leave the ladies alone?”
“It’s that karma thing,” she says about life on the street. “One day we’ll have lots, we give, give, give. Some days we can’t even find a butt because it’s raining, it’s snowing. Then the next day, some passerby gives us money, but we’re not panners. On the street, it’s panners, and then you got the hard core pickers, you got the lucky people like us that get recycled or donations. Pickers that go up there, trudging those alleys, oh yeah, hat’s off to them. Winter, dragging their carts. Minus 40, I was out here, it took us how long? Over an hour just to get over to 10 and 6 (the address of the downtown recycling depot). Hauling at this. You got to switch arms, right. No need to get a gym membership, seriously.”
We talk about addictions that account for so many people on the street, and about treatment. “Somebody can’t say ‘you have to go to treatment.’ You’ve got to do it for yourself. Otherwise, it will never ever work. If they’d offer me a million dollars, I don’t care, I’d check myself out the next morning. Ten minutes, don’t watch me, I’ll be out the door. I don’t want your money, I just want your respect.”
Some of the homeless eventually get an apartment. I ask her how that happens. “You have an addiction for alcohol, drugs, gambling, whatever. Where there’s addiction there’s street people. I could go away and be perfectly happy but there’d be one thing missing: my family out here, okay? People that’d die for me. Make sure I’m okay. You can live in a million dollar mansion and never really know your neighbours; they think they’re better than that. I said to a cop, would you die for your neighbour? The cop says, no. I said guess what? I’d die for mine, without even thinking about it. So there’s the difference. You got a million dollars? You owe the bank, I don’t owe nothing. It’s true, you’re all running around thinking you’re big because you have a credit card. We don’t owe nothing, so we can sleep at night, peacefully.”
I tell her that I hear more laughter among the pickers than I heard in the company I worked for. “And it’s whole-hearted you know. It really is. We laugh loud and sometimes people call 9-1-1 and say there’s a disturbance. The cops show up. They say, what? There’s a disturbance because they’re laughing?”
But that’s on the good days when the sun is shining. “You have to keep drinking out here just to keep going,” Willow says a few minutes later.
Joseph
Joseph is an old man, in his seventies I guess. He’s tall, with a soft, quiet voice and the gentlemanly demeanour of a grandfather. He’s been on the street for a very long time. “People ask me if the streets are rougher now or in the 70s and I’d say in the 70s. In the 70s, I was shot twice, stabbed three times before I was 20. I’m still here.” Joseph has a home now, an apartment and he’s cut down on the drinking that brought him to the street. “Now I just have a couple of beer, one or two beer a day.” The day I met him, he was going to St. Mary’s church for a Sunday afternoon meal. He seems happy with his life now. Joseph likes to ask his friends, “What’s good about your day?” Then he’ll tell them what’s good about his. “Well, I woke up and I’m still breathing. Still walking.”
Mister Hapi and Barbi
They arrive like one of those Chinook weather systems, a blast of laughter rolling in on a blue scooter on a sunny afternoon. They call themselves Mr. Hapi and Barbi and pull up by the collection bins to visit Rosie, Willow and Joseph who was just passing by. Their energy is infectious, turning it into an instant party. But just as quickly, the mood evaporates as they talk about their lives.
“I was raped last May,” says Barbi, with astonishing frankness. “I’ve been robbed, jacked, you name it. I’ve been on the street since I got out of the pen in 1998.”
What did you do? It seems an obvious question. “A whole lot of everything, drugs, assault, I used to be pretty nasty:” I like a girl who doesn’t beat around the bush.
Barbi is still picking, this Safeway location used to be her spot. “I gave it to Rosie because she needs it more than me,” Barbi says. The woman isn’t more than a metre and a half tall and tells me about one of the hazards of picking. “When we go into bins, we stand on the garbage bags - you wouldn’t believe the stench. We pull the bags apart to look for cans and bottles and spread them on the floor, so the level of bags drops, which means I can’t climb up on them to reach the top. I was stuck in one for three and a half hours one day. Good thing I took three beers in with me.” Her laugh is deep and hearty.
She and Mr. Hapi now both have apartments thanks to the local Home Base program that helps people get off the street. “It’s subsidized,” Barbi says. Pays $725 a month. “I’ve had cancer, diabetes, arthritis, I’m a recovering drug addict, now I’m just a drunk…Home Base, they pretty much saved my life.”
In spite of his name, Mr. Hapi has nothing but vitriol for agencies like The Mustard Seed and the Calgary Drop In Centre. “You’re just a piece of shit,” he says “They build you up one day and knock you down the next…In any city in Canada , they feed you, they clothe you. Here, they treat people like shit. The bullshit and the money come first, you come last.” Mr. Hapi has volunteered at both agencies. “They get $100 a day from the Alberta government for every homeless person they serve, “he says. “They’re in it for the money. That’s all. They dislike me because I know the truth.”
Barbi backs him up. “I got shit because I fed the homeless,” she adds. “I took food outside and fed them and they gave me shit.”
Harold
Harold is a tall, soft-spoken man whom I walk with one day. He worked in a small manufacturing plant until it closed down. More recently, he washed dishes in a couple of Calgary restaurants. On the way to the recycling depot he tells me that he lost his jobs in both restaurants “due to a misunderstanding.” Like most westerners, Harold looks you directly in the eye. He agrees to have his picture taken, but as I look through the lens at his sad face, I feel like a trespasser.
Harold’s got a big load, after four or five hours work. We line up at the recycling depot with about twenty other pickers. They unload their carts at long metal counters. The depot employees on the other side of that counter are like machines in a noisy factory. Their hands, in thick rubber gloves, fly as they take in, separate and count bottles and cans faster than I can follow. A young depot worker with a Bite Me T-shirt scrawls a number of a piece of paper, gives it to Harold; he takes it to the manager at the cash register who pays him in cash from the till - $42 this trip. Harold leaves his cart in the depot parking lot; there are always carts there. “I’m going to Macdonald’s to get a coffee,” he says as we shake hands. Then he hurries off down the street. I look for him for days but never see him again.
Darren
It was an unlikely conversation in an unlikely place. One cold, grey late winter morning, I see a picker heading away from me far down an alley. He disappears for a moment as I stride to catch up to him, then reappears beside a dumpster. He’s wearing a baseball hat, reflective sunglasses, an orange down vest. I introduce myself, tell him what I’m doing and he agrees to chat. His name is Darren. “I’m a carpenter and a trail guide,” he says. “I’ve been packing mules and guiding for 25 years, all through the Canadian Rockies, up to Jasper, Banff , all over the place there, into some part of Montana . But 12 years ago I caught my arm in a wood splitter and I just kind of let go of everything. It really fucked me up and since I been on the streets for so many years, I’m just kind of forgetting that I’ve been a cowboy all my life.”
Darren reaches for a small backpack in his cart, unzips a pocket and pulls out a digital camera. “I’m an artist, too,” he adds. “A painter.” And, as we stand there in the alley next to his cart, he gives me a show of his paintings on the small digital screen. I’m impressed. I don’t know much about art but they look pretty good to me.
“Acrylics,” he says. “I keep my art at the Mustard Seed. They have a small studio there.” He tells me he had an art show at Grace Presbyterian in January. “Sold half of what I painted. I took cotton bed sheets, doubled them, coated them with gesso to glue them together, and as soon as it was wet I put it on a big board and just started painting. I did up a whole bunch of them. I set them on a table, people were buying. I painted 13 and sold six of them. Aside from the one double one I did, none of them were over a hundred dollars. I just made them affordable. Make them big enough, and affordable. Paint ‘em fast, big enough, and they say: ‘Only a hundred bucks! Sure.’ Decent.”
Darren invites me to the Mustard Seed to see more of his work. We agree to meet there the next night. I walk with him for a bit as he heads for the recycling depot to cash in his bottles. On the way, he sees Joseph, an older picker, resting on an empty sidewalk planter. Darren says “Hi,” stops, reaches into his backpack, pulls out a can of beer and gives it to him. Joseph nods and smiles his gratitude as Darren quickly walks on. “We have to take care of each other out here,” he says.
The next night I watch Darren paint in the basement studio of the Mustard Seed’s Creative Centre. He’s standing with his palette and brush looking every inch a painter in front of a large canvas on an easel. There are a half dozen other people working on various art and craft projects at a large table, and a couple of volunteer assistants from “The Seed.”
“I’ve destroyed a bunch of them,” Darren says while I shoot some photos of him painting a bucolic mountain scene. “Sometimes when I don’t have a sale and have a bunch of them, I’ll just get rid of them, bust them up, instead of holding onto them. They’re no good if they’re just sitting there doing nothing, I have no way of packing them around.” I think of how much art the world has lost by disconsolate artists’ own hands.
Darren tells me more about his accident. “It was an auger on a wood splitter, and now I got four pieces of steel in my left arm. So I went and bought every tool known to mankind and built myself a little wood shop. I had an old 18th century railway caboose in my backyard; that was my woodshop and studio. I had a two-bedroom house I was renting, the one back room I used for my painting, taught myself everything, and had four computers running in there. It was my school.” After teaching himself how to draft, Darren used a computer to design furniture which he’d build out of pine. When he got divorced, his wife went back to Ontario , took their daughter with her. He followed them for a bit, but then came back west.
“I’m going to spend some of my summer in Canmore and Banff this year,” Darren says, “so I’m going to go back out there, take it from there and see what happens.” I ask him about the chances of picking up work as a trail guide. He shakes his head. “No. The last one, I didn’t appreciate all the stealing that was going on. So I just wound up quitting. Anyways, I don’t have any equipment any more now, I’m just going to study my art, just load up some paints in my backpack and just head out there.”
I ask him what it’s like for him on the street. “I’m used to it,’ he says. “I’m pretty well by myself. I don’t get myself too wound up on too many people. I’m more independent. I hide, so to speak. I just pick my bottles and have a few beer later on, that’s about all. But eventually, I’m hoping work will pick up, and that way I can get back into something affordable where I can live.” What kind of work? Painting? Trail guide? “I’d probably just continue with the construction end. I’m good at it.”
You’re good at painting, too, I say. “Painting is such a hard issue to keep going with, people fighting me with it. Why? I don’t know. People have a lot of jealousy about my work, especially, people ask me why’s a guy like you that good doing in a place like this? .Well, that’s what happens I guess. I’m on the streets. What do you expect?”
A few weeks later, Darren sends me a note on Facebook. He’s in Banff and is having a rough time. He writes once in a while. I don’t know how he’s getting by.
Todd
It’s evening and a heavy snow falls in huge flakes like torn paper. I’m in a back alley with my camera and spot a picker with his cart in the distance, his parka hood pulled up. He is heading south, away from the recycling depot, with half a load still in his cart.
As I get closer he stops to fiddle with something in his cart. I walk up and introduce myself, tell him I’m what I’m doing, mention the names of other people I’ve spoken with. He’s tall, maybe six-three, his face red and raw with wind and cold, his reddish-blond hair and goatee are wild and straggly. I’m a little surprised that he’s willing to talk. “I used to be in management at a pharmaceutical company,” he says. “I’ve been picking for about seven years.” He sleeps rough, not at the DI. “I don’t like those centres. I get sick if I stay inside, like at my brother’s place.” We talk a bit more, and then I ask if he’d mind if I give him some money? “I’m not going to refuse,” he says. We both laugh. I hand over a few loonies and toonies from my pocket; it feels like a stingy amount.
He tells me his name is Todd, takes off his leather gloves and we shake hands. His hands are rough and ice cold. I feel his gloves, they’re leather, sopping wet. After a while I ask if I can take his picture and he agrees. I pull out a release form but his hands are so cold he can hardly write, his signature a frigid scrawl. At one point, he reaches for a clear glass bottle in his cart. It looks like urine, I wonder for an instant if he’s going to throw it at me, but instead he takes a swig. What’s that? I ask. “Beer,” he says, and takes another. “You need to drink out here.”
I take a few shots as the snow comes down and show him the photos on the digital screen, trying to be as courteous as he is. What does he think seeing himself in that photo? How does he feel? I pull off my dry fleece gloves and offer them to him. “Here, “I said, “You need these. They’re nice and warm and I’ve got more at home.” He takes them gratefully, struggles to pull them on his cold hands. I reach for my wallet, pull out the only bill, a twenty, and give that to him. “For something to eat that will warm you up.”
He thanks me. “I’ll go to the Purple Perk (a local cafe) tomorrow,” he says. “They have fish and chips on Friday.” We shake again and leave. Todd trundles south and east toward wherever it is that he sleeps. I put my hands in my pockets and head for my nice warm home. As the snow sifts down, it is all I can do to keep from crying.
Joe
One day late in the fall, I’m on my way to Safeway with recycling when I see a half-full cart beside a dumpster just off the sidewalk. I look around. There’s no picker in sight. I walk up and start putting my bottles and cans in the cart. I hear a sound and look up. A man stands up inside the dumpster. “Do you want these bottles?” I ask.
“Yes, yes, thank you,” he says. Of course he does. We get talking. He tells me he’s from Toronto , Italian, left there 30 years ago. He wears a wool toque, is in his sixties, short, very friendly, well-spoken. We end up chatting for 20 minutes about football, Canadian versus American, three downs versus four. We introduce ourselves. His name is Joe.
I look for Joe after that, see him only fleetingly crossing a street or going down a back alley, never when I have my camera. A couple of months later, we meet near a Tim Horton’s. His face is haggard and his shoulders slump. He’s in rough shape. “Can you buy me a coffee?” he pleads. “I haven’t eaten today.” I give him money, all the change I’ve got and a five. “Thank you,” he says brightening. “I’ll get you back.”
A few weeks go by. I’m walking over to Mission Street to buy pasta at a little Italian market when I see Joe walking toward me with his cart on the other side of the street. I call out to him. “Hi,” he says and waves me over. He starts rummaging through a knapsack in his cart. I wonder what’s he’s looking for. He pulls out a can of fruit juice, Five Alive, hands it to me. “Here,” he says, “I owe you one.”
“No, Joe, you keep it.”
“No, no,” he insists. I accept, thank him and take the can gratefully. “How are you doing?” I ask.
“Oh, fine, fine,” he says and I can tell he wants to get moving. We go our separate ways. I look at the can in my hand. It’s encrusted in crud, probably from the garbage where he found it. I walk a few blocks and then, with a mixture of gratitude and guilt, set it on top of a garbage can where another picker can find it.
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A report from the President of the Calgary Homeless Foundation:
http://calgaryhomeless.com/assets/Progress/Year5/Five-Year-Update-to-10-Year-Plan.pdf